Enhanced Care Management
Lead Care Managers
Real Community Support
ECM Services Lead Care Managers provide:
Services to families that include:Ā
Support accessing food, housing, clothing, health care, and parent education
Advocacy for students and their families by coordinating with teachers, school counselors, and principals to support academic success
Navigating the social services system, including mental health services, disability benefits, drug and alcohol recovery, adoption and guardianship support, and family reunification services
Linkages to community partners for domestic violence services, homeless services, transportation, employment resources and much more.
Link ECM Lead Care Managers
Rosario Gabriela Huerta
Bilingual Lead Care Manager
Contact: Cell phone (805) 503-9409
Gabriela Huerta Garcia serves as a Lead Care Manager with The LINK Family Resource Center, supporting children, adults, and families throughout North County.
Gabriela brings more than 32 years of professional experience, including two years with The LINK Family Resource Center and approximately 30 years working with other organizations in community services and family support.
Her areas of expertise include Enhanced Care Management, care coordination, family advocacy, resource navigation, Medi-Cal services, housing resources, food resources, community outreach, individualized care planning, referral coordination, and connecting families with health and social service programs.
Fluent in both English and Spanish, Gabriela is committed to providing compassionate and culturally responsive support. She works closely with families to identify their needs, develop individualized plans, coordinate referrals, and help remove barriers that may prevent them from accessing essential services.
Gabriela is passionate about building trusting relationships and ensuring every family feels heard, respected, and supported. What inspires her most is being able to make a meaningful difference in the lives of children and families by connecting them with resources that promote stability, well-being, and an improved quality of life.
Nancy Martinez
Bilingual Lead Care Manager
Contact:Ā Cell phone (805) 859-4982Ā
Nancy Martinez serves as a Lead Care Manager for Enhanced Care Management (ECM) at The LINK Family Resource Center, supporting children, youth, adults, and families throughout North County and South County.
Nancy has experience working with vulnerable and underserved communities and understands the importance of advocacy, empowerment, and connecting individuals and families with meaningful resources. Her areas of expertise include Enhanced Care Management, care coordination, family advocacy, Medi-Cal services, resource navigation, housing resources, behavioral health support, crisis intervention, and connecting families with local health and community services.
Fluent in both English and Spanish, Nancy is committed to culturally responsive, person-centered care that recognizes the unique strengths, needs, and circumstances of every individual and family she serves.
Nancy is inspired by the resilience of the families she works alongside. She believes that trust, compassion, advocacy, and access to appropriate resources can create opportunities for meaningful and lasting change. She is dedicated to helping families strengthen their support systems, navigate challenges, and build healthier and more stable futures.
Karla Najera
Bilingual Lead Care Manager
Contact:Ā Cell phone (805) 538-9592Ā
Karla Najera serves as an Enhanced Care Manager supporting children and families throughout the SLO Coastal region.
Since 2021, Karla has worked closely with families impacted by child abuse and other difficult circumstances, helping them navigate complex service systems with compassion, understanding, and advocacy. Her areas of expertise include Enhanced Care Management, child abuse and family support, care coordination, resource navigation, housing support, behavioral health services, youth services, trauma-informed support, therapy referrals, and basic-needs assistance.
Fluent in both English and Spanish, Karla is committed to reducing barriers to care and ensuring families are connected with culturally responsive services that recognize their individual circumstances, strengths, and needs.
Karlaās passion for this work is rooted in her own experience receiving support during a challenging time. That experience inspired her to give back by helping other families overcome barriers, strengthen their resilience, and connect with services that can help them create healthier and more stable futures.
Mayra Velazquez
Bilingual Lead Care Manager
Contact: Cell phone (805) 712-6487
Mayra Velazquez serves as a Lead Case Manager in the Enhanced Care Management (ECM) program, supporting children, youth, adults, and families throughout North County.
With more than 12 years of experience working directly with children, youth, and families, Mayra brings extensive knowledge in care coordination and family advocacy. Her areas of expertise include Enhanced Care Management, resource navigation, housing support, behavioral health services, youth and family services, crisis intervention, community resources, and connecting families with trusted service providers.
Fluent in both English and Spanish, Mayra is able to bridge communication gaps and build strong, meaningful relationships with the diverse families she serves. Having grown up in the community where she now works, she brings a strong understanding of the needs, strengths, and challenges local families may experience.
Mayra is passionate about empowering individuals and families, removing barriers to care, and helping people work toward greater stability, wellness, and self-sufficiency. She finds fulfillment in walking alongside families through difficult circumstances and helping them access the tools, services, and resources they need to thrive.
Danilda Reyes
Bilingual Lead Care Manager
Contact:Ā Cell phone (805) 674-9505
Danilda Reyes serves as an Enhanced Care Manager with The LINK Family Resource Center, spending 20 hours per week serving the North County community and 20 hours per week supporting families within the Cambria School District.
With more than 15 years of experience working with children, youth, families, older adults, and vulnerable populations, Danilda brings extensive experience in community-based care and advocacy. Her areas of expertise include Enhanced Care Management, care coordination, community outreach, resource navigation, health education, advocacy, care planning, crisis support, behavioral health coordination, school partnerships, and connecting individuals with community-based organizations and healthcare providers.
Fluent in both English and Spanish, Danilda provides culturally responsive and trauma-informed support while helping individuals and families navigate health, social service, and community systems.
Danilda is passionate about building strong relationships and creating pathways to services that improve health outcomes and strengthen communities. What inspires her most is having the opportunity to make a meaningful difference in the lives of others and ensuring that individuals feel supported, valued, and empowered throughout their journey.
āBuilding trust, creating connections, and helping families thrive is at the heart of everything I do.ā
Sonia Greene
Bilingual Lead Care Manager
Contact:Ā Cell phone (805) 674-3827 Ā
Sonia Greene serves as a Lead Care Manager for Enhanced Care Management (ECM) at The LINK Family Resource Center. She is housed 20 hours per week at Atascadero Middle School and spends an additional 20 hours providing community-based ECM services, supporting children, adults, seniors, and families throughout the community.
Sonia brings more than 25 years of experience in the nonprofit sector and has extensive experience supporting individuals and families with complex medical, behavioral health, and social needs. Her areas of expertise include medically fragile children and adults, child abuse and neglect, mental and behavioral health, domestic violence, caregiving, geriatric support, family advocacy, crisis intervention, care coordination, emergency resources, community resource navigation, and coordination of English Learner Advisory Committees (ELACs).
Sonia has specialized training in identifying warning signs and red flags related to depression, self-harm, suicide risk, and other behavioral health concerns. She is knowledgeable about mental health and emergency resources and understands the importance of helping families recognize when additional intervention and support may be needed.
Fluent in both English and Spanish, Sonia believes strongly in walking alongside families from beginning to end. She finds fulfillment in knowing that individuals and families have not simply been given information, but have been successfully connected to the services and resources they need to move forward with greater stability and support.
Center For Family Strengthening (CFS)
Executive Team
Lisa Fraser
Executive Director
Center for Family Strengthening
Contact: (805) 466-5404
Ā
Karolyn Kinsey
Chief Financial Officer
Contact: (805) 466-5404
Carmen Del Real
Enhanced Care Management
Associate Director
Paso Robles Office
Contact:Ā Cell phone (805) 503-9638
Carrie Collins
The Link Family Resource Director
Contact:Ā (805) 794-0217
Center For Family Strengthening (CFS)
Board 2026
Bob Watt
Chair
Retired Administrator, Coast Unified School District
Former First 5 SLO County Commissioner
Bob Pittinger
Vice Chair
Retired Supervisor, California Men's Colony
Bryan Dodds
Treasurer
COO, Gowan Seed Company
Cherie Fields, P.H.N.
Secretary
Retired Supervisor
Nurse-Family Partnership
SLO County Public Health Dept.
Natalie Beller, R.N.
Board Member
VA Outpatient Clinic
Holly Warrick
Board Member
Strategic Planning Consultant,
Resolute Associates LLC
North CountyĀ S.A.F.E.
Ā
Services Affirming Family Empowerment - S.A.F.E. team intensive meetings
What is a SAFE team intensive meeting:
A SAFE intensive team meeting is a strength-based, multi-agency, school-linked support collaboration team that works with families in the community to overcome barriers to accessing services. The family participates in the meeting and the meeting goals are guided by the familiesā needs and priorities.
Who we serve:
North County SAFE team provides support to all families, including adoptive, resource families, kin care providers, transitional age youth, special needs youth, and the zero to five population. Family served by the North County SAFE team reside in communities from Santa Margarita to Paso Robles, and in San Miguel, Shandon and the Carissa Plains.
SAFE services are available for all areas of SLO County. See the referral information below.
Who is on the SAFE team:
The meetings are coordinated by The Link Family Resource Center. Participating team members may include Department of Social Services, Child Welfare Services, County Mental Health, Transitions Mental Health, Public Health, CAPSLO, Youth Probation and school administration. Other agencies as needed include Creative Mediation at Wilshire, Link Education Champion, Grizzly Youth Academy, Seneca, and Lumina Alliance. The participating parent/caregiver may request additional professionals or supportive family members for extra support.
What happens at a SAFE team meeting:
The SAFE team collaboratively works with the strengths of the families with a solution focused approach to build a plan that focuses on the families strengths, concerns, supports and together build a plan to ensure health and safety of the family and children. The plan is put together and printed out for the family.
What are the goals of a SAFE team meeting:
The goal of a SAFE team meeting is to keep youth safe, healthy, at home, in school and out of trouble.
When are SAFE team meetings held:
All North County SAFE meetings are held on Tuesday.
How is a family referred for a SAFE team meeting:
If a family has a child aged 0 ā 18 and working with multiple agencies and there is a need for service coordination, or the family is experiencing significant and immediate challenges. Families can be referred by community agencies, school, and a family advocate.
To make a referral for a SAFE Team Meeting please complete a SAFE Meeting Referral Form. Click Here for Referral Forms
Completed Referral Forms can be submitted by email or fax.
Email:Ā behavioralhealth.safe@co.slo.
S.A.F.E. Referral Forms
Ā
SAFE Referral Form
Please note that for SAFE referrals, the client must initial for each agency authorized to exchange information (page 3) and sign and date the last page (page 4). Please send all SAFE referrals to:
Email:Ā behavioralhealth.safe@co.slo.
Form 815 (English)
County of San Luis Obispo Multi-Agency Referral and Client Release of Information
Form 815 (Spanish)
County of San Luis Obispo Multi-Agency Referral and Client Release of Information
About The LINK FRC - Servicing San Luis Obipso County Since 2004
Original 2004 Version
of the Link Logo
Founded in 2004 as a visionary nonprofit, the LINK Family Resource Center stands as a cornerstone of support in San Luis Obispo County.
As a vibrant, community-based organization, LINK empowers and uplifts local families through compassionate, trauma-informed care provided by exceptionally skilled, bilingual, and bicultural Family Advocates. Our comprehensive services extend far beyond meeting basic needsāsuch as food, housing, clothing, health care, and parent educationāserving as a trusted guide through mental health, disability, recovery, adoption, guardianship, and reunification journeys.
Ā LINKās unwavering commitment also includes robust school advocacy, seamless referrals to vital community partners for domestic violence, homelessness, transportation, and employment resources, and dynamic collaboration through S.A.F.E. Team Meetings. United in purpose, our Family Advocates serve every corner of San Luis Obispo County, from the Central and East regions to North County, the North Coast, and South County, fostering resilience, hope, and lasting connections.
FAQ - Frequently Asked Questions
Ā
1
How do I refer a family to The Link ECM Program?
To submit a referral, click Make an ECM Referral
Where is The Link Family Resource Center located?
Please visit us at one of our two North County Family Resource Centers.
Atascadero Family Resource Center
4507 Del Rio Ave. Building #1 Atascadero, CA 93422
Monday - Friday, 9am - 5pm (805) 466-5404
Paso Robles Link Family Resource Center
Next to Lewis Flamson Jr High School
665 26th Street, Paso Robles, CA 93446
Monday - Friday, 9am - 5pm (805) 466-5404
What is The Link Family Resource Center mission?
Our Mission
We foster a safe, healthy, and thriving community by linking children, youth, and families with programs and services to address their unique needs.
Our Vision
We envision a thriving community where children, youth, and families have the power and resources to live healthy, safe, and productive lives.
Our Values
The Link values strengths-based, empowerment-focused, community-driven collaboration, developed through mutual respect, compassion, and integrity.
Is The Link a nonprofit organization?
The Link received 501(c)(3) status in the spring of 2004. Since then, the organization has expanded from a small project of the Atascadero Youth Task Force into a thriving system of Family Resource Centers, family advocates, and community resource specialists upon which the community has come to deeply rely.
The Link was created in 1998 as a project of the Atascadero Youth Task Force; developed in order to identify available services, assist youth and families to connect with needed services, and to create services to support families. Since then, The Link has expanded from its original office location in Atascadero to two Family Resource Centers with service outreach spanning across the North SLO County towns of Atascadero, Cambria, Shandon, San Miguel, Creston, Cayucos, Santa Margarita, San Simeon, Paso Robles, Los Osos, Morro Bay, and Templeton, encompassing a community of approximately 103,000 residents. We additionally serve the South San Luis Obispo towns of Pismo Beach and Arroyo Grande. Today, we are a community leader in child welfare and education services and aim to keep families united while engaging in child abuse prevention.
Contact the Link
Ā
Please fill out the form below. We look forward to connecting with you!
The Link FRC Atascadero Administration Office
Location: Del Rio Continuation High School
Address: 4507 Del Rio Ave Bldg. #1, Atascadero, CA 93422
Hours: Open: 9:00AM to 5:00PM M-F
Office Phone: (805) 466-5404
Atascadero Family Resource Center The LINK
Contact The Link FRC Paso Robles Office
Location: Next to Lewis Flamson Jr High School
Address: 665 26th street Paso RoblesĀ
Hours: Open: 9:00AM to 5:00PM M-F
Office Phone: (805) 466-5404
Atascadero Family Resource Center The LINK
Help Strengthen Our Community
Your contributions make a direct, positive impact on children and families in San Luis Obispo County.
Your contributions provide concrete support to families in our community. With your help we link children, youth, and families to resources to address their unique needs. Together we keep children safe, healthy, at home, in school and out of trouble.
Thank you for strengthening families with your generous support.