Enhanced Care Management
Community Heath Workers
Real Community Support
Enhanced Care
Management (ECM)
Real support for complex needs
Enhanced Care Management (ECM) is a Medi-Cal benefit designed for individuals with the most complex health and social needs, It provides ongoing, coordinated support to help individuals stay stable, connected, and supported over time.
At The Link Family Resource Center. ECM means you are not navigating systems alone.
You will have a dedicated community health worker helping you every step of the way.
What ECM Helps With
ECM focuses on addressing the root causes Of instability.
not just immediate needs.
We can help!
Housing and
homelessness
support
Food access
and basic
needs
Medical and
behavioral health
coordination
Transportation Barriers
School and
family support
Ongoing follow-up
so you don't feel
lost or forgotten
Who Qualifies for ECM
ECM is for Medi-Cal (Cencal Health)
members who meet at least one
Population Of Focus.
Core Eligibility Example
You may qualify if you are:
- Experiencing homelessness or at risk of losing housing
- Living with serious mental health or emotional challenges
- Living with substance use disorder and need recovery support
- Managing multiple chronic health conditions (e.g.. diabetes. heart disease)
ECM Community Health Workers provide services to families that include:
- Support accessing food, housing, clothing, health care, and parent education
- Assistance navigating the social services system for mental health services, disability benefits, drug and alcohol recovery, adoption and guardianship support and family reunification
- Advocacy for students and their families by coordinating with teachers, school counselors, and principals to support academic success
- Linkages to community partners for domestic violence services, homeless services, transportation, employment resources and much more.
- Coordination of S.A.F.E. Team Meetings to support children and families when they’re most vulnerable. These meetings are a collaboration with the family, school staff, agency partners, a family advocate and community organizations to help families overcome barriers and access services, learn more here.
What You Receive in ECM
ECM focuses on addressing the root causes of instability.
not just immediate needs.
Dedicated Health Care Worker
You will have one main point of contact who helps coordinate everything.
Personal Care Plan
We build a plan based
on your real-life needs,
goals. and strengths
Care Coordination
We connect and communicate with:
- Doctors
- Behavioral health
- providers
- Schools
- Social services
- Community programs
Ongoing Support
(Not One-Time Help)
ECM includes consistent follow-up and engagement. not just referrals.
Whole Person Approach
We address:
- Physical health
- Mental health
- Social needs
(housing, food, safety)
You do not have to manage everything on your own.
Enhanced Care Management (ECM) provides consistent. coordinated, and long-term support to help individuals and families move toward greater stability, health. and overall well-being. Through personalized Care coordination, community connections, and ongoing follow-up. ECM helps remove barriers that can make daily life overwhelming,
At The Link Family Resource Center. we walk alongside you every step of the way. Whether you need help navigating healthcare systems. finding housing resources. accessing food support. coordinating behavioral health services. supporting your children in school or connecting to community programs our team is here Whelp you feel supported - not forgotten.
Get Connected
Lead Care Manager:
Carmen Del Real
Phone:
805-503-9638
Email:
cdelreal@linkslo.org